Use this guide when an employee, pensioner or dependent beneficiary has incorrect information on the NEHS health card or official beneficiary record. Corrections must be completed through the current official NEHS process.
Details That May Need Correction
- Name: Spelling or order of the beneficiary name does not match official records.
- Date of birth: The displayed date is incorrect or differs from supporting documents.
- Relationship: A dependent is shown under the wrong family relationship.
- Sex or marital status: Personal information is displayed incorrectly.
- Photograph: The photograph is missing, unclear or belongs to another beneficiary.
- Identity information: An official identification entry is incomplete or incorrect.
- Mobile number: The registered contact number is old or inaccessible.
- Beneficiary status: An eligible person appears as pending, rejected or inactive.
Before Requesting a Correction
- Check the current health card Confirm the exact information that is incorrect.
- Compare official records Check service, pension, identity and family records for the correct information.
- Identify the source of the error The NEHS record may reflect information held by another official department.
- Prepare matching proof Use documents showing the same correct name, date and relationship information.
- Check current NEHS instructions Review the correction or beneficiary-update option available on the official website.
- Keep the registered mobile ready It may be needed for login or official verification.
How to Request a Health Card Correction
Follow the labels and instructions displayed on the current official NEHS portal.
- Open the official NEHS Telangana website Confirm that the address is nehs.telangana.gov.in.
- Log in through the official service Use the account category connected with the employee or pensioner record.
- Open the beneficiary or health-card section Review the primary beneficiary and dependent-family information.
- Select the correction or update option Use the service currently shown for the incorrect record.
- Enter the correct information Copy names, dates and identification details carefully from official records.
- Upload the requested proof Use complete, readable files in the format and size accepted by the portal.
- Review the declaration Check every entry before submitting the correction request.
- Save the acknowledgement Keep the application number, reference or confirmation shown after submission.
- Check the updated status Return to the official account and confirm that the correction has been approved.
Documents to Keep Ready
Primary Beneficiary Records
- Employee or pensioner identification details.
- Service or pension record showing the correct information.
- Government identity document.
- Current health-card or beneficiary record.
- Registered mobile number.
Dependent Beneficiary Records
- Identity and date-of-birth proof.
- Relationship proof where requested.
- Dependency proof where applicable.
- Correct photograph.
- Other supporting document requested by the portal.
Document Upload Checks
- Use readable files: Names, dates, numbers and photographs should be clearly visible.
- Upload the complete page: Do not crop the part showing the issuing authority or required information.
- Use matching information: Avoid submitting documents with different spellings or dates without explanation.
- Follow the current file rules: Use the format and file size shown by the official portal.
- Check the correct beneficiary: Upload each file against the intended person.
- Keep original records: Save the documents used in the correction request.
If the Correction Is Rejected
- Read the rejection reason Check the message or status shown in the official NEHS account.
- Compare every field Recheck the beneficiary name, date of birth, relationship and document details.
- Replace unclear documents Upload a complete and readable copy when image quality caused the issue.
- Correct the source record When the NEHS entry follows another government record, that source may need correction first.
- Submit through the available official option Use the correction, resubmission or grievance method currently displayed.
- Keep the new reference Save the acknowledgement for the revised request.
If the Registered Mobile Number Is Wrong
- Do not use another person’s OTP.
- Check for a mobile-number update option on the official portal.
- Keep beneficiary identification ready for verification.
- Use the current official contact or grievance method when required.
- Confirm the updated number before attempting another login.
After the Correction Is Approved
- Check the updated beneficiary details Confirm that the corrected information appears properly.
- Check all family members Make sure the update did not affect another beneficiary record.
- Download the current health card Use the official download option available in the account.
- Remove outdated copies Do not use an older health card containing incorrect information.
- Keep the approval proof Save the acknowledgement and corrected card securely.
Before Planned Treatment
- Confirm that the correction is approved.
- Download the latest health-card copy.
- Check the beneficiary name and status.
- Verify the current network hospital information.
- Carry identity and medical records requested by the hospital.
Related NEHS Guides
Frequently Asked Questions
How can I correct information on an NEHS health card?
Open the official NEHS website, log in through the service currently provided and use the available beneficiary correction or update option.
What documents are required for a correction?
The documents depend on the information being changed. Use the proof requested by the current official portal.
Can I use the old health card while a correction is pending?
Check the current beneficiary status and official instructions before planned treatment. Do not assume that incorrect information will be accepted.
What should I do if the correction is rejected?
Read the official reason, correct the mismatched information or document and use the available resubmission or grievance process.
How can I change the registered mobile number?
Use the mobile-update or support process currently shown on the official NEHS website. Never use another person’s OTP.
What should I do after approval?
Verify the corrected details and download a fresh health-card copy from the official account.
Submit Corrections Only Through the Official Website
Review the latest NEHS instructions, use matching official records and keep the correction acknowledgement securely.
Open Official NEHS Website